●In the case of our convenience
We pay close attention to product management and shipping, but in the unlikely event that there is a "defective product (damaged, soiled, etc.)", "wrong product", or "wrong quantity", we will pay the shipping fee to exchange or return the product.・Refunds will be accepted. In that case, we apologize for the inconvenience, but please contact us within 7 days after receiving the item.
Returns and refunds are also possible due to differences in size, wrong order, wrong image, etc. Please contact us within 7 days after the product arrives. If it is more than 7 days, we cannot accept it. However, if the return is due to the customer's convenience, the return shipping fee must be paid by the customer. (We cannot accept cash on delivery.)
- Non-returnable case
Please note that we cannot accept exchanges or returns in the following cases.
・If you do not contact us before returning the product ・If you have not completed the exchange even if you have contacted us in advance ・Items without tags or accessories ・Items with signs of use or the product has scratches, stains, frayed threads, deformation, etc. ・Products that have been cleaned, washed, or have been processed such as fixing the hem We cannot accept returns or exchanges due to the above problem.